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The Washington GIS Community • View topic - Technical and Sales Support Tech, Bellevue - GeoLine

Technical and Sales Support Tech, Bellevue - GeoLine

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Technical and Sales Support Tech, Bellevue - GeoLine

Postby amandataub on Mon Nov 19, 2012 1:31 pm

Job Description: Technical and Sales Support Technician

Job Summary
The primary functions of the Support and Sales Technician are to provide technical support for customers using Mapping & GIS products, and as much as possible Trimble Survey products. In addition, the candidate will provide Technical support as needed for the Outside Sales team to assist in closing sales.

http://www.geoline.com/jobs.php

Primary Duties
Provides daily technical support on Mapping & GIS related questions. Consult and support clients on GPS data collection, data creation, manipulation and updating for Geographic Information Systems, ESRI Software (ArcMap, Arc Catalog, ArcToolbox, Arcpad)
Provides daily technical support as much as possible on Survey related questions
Builds a library of online technical support notes for customer use
Trains the sales and service staffs on the proper use/conventions of demo equipment
Recommends/develops Support tools to make Sales staff as effective as possible
Amanda H. S. Taub, GISP
GIS Analyst
CWGIS Organizer
Twitter: https://twitter.com/amandahstaub
LinkedIn: http://www.linkedin.com/in/amandataub
Facebook:
amandataub
 
Posts: 317
Joined: Wed Nov 17, 2004 10:14 am
Location: Leavenworth, WA

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